Frequently Asked Questions
General FREQUENTLY ASKED QUESTIONS
Shipping and delivery
At Quest, our goal is to provide you with a fast and reliable delivery experience.
Orders are typically verified and prepared within 24 to 48 hours. After processing, your package will be dispatched to the address you provided.
Our fulfillment team processes orders from Monday to Friday, excluding weekends and holidays.
Once your order is on its way, we’ll send you tracking information via email or SMS.
We offer nationwide delivery, although some areas outside our logistics partner’s service zones may not be accessible.
If your order hasn’t arrived within the standard delivery time, please reach out to us at orders@totalhealthquest.com, and we’ll assist you.
Do you accept item replacements?
Yes, the following replacement and refund policy below is exclusive to Total Health Quest online orders only.
For any replacement concerns, kindly send an email to support@totalhealthquest.com
Our dedicated customer service will get back to you within 24 hours.
Requests for replacement are only valid if:
- The product delivered is damaged.
- The product is expired.
- The product delivered is incorrect or different from the one posted on the site.
Replacement shall not be accepted unless customer strictly complies with the following conditions:
- The item to be replaced is duly supported by a receipt covering the sale of the replaced goods.
- The items were returned for replacement within thirty (30) days from receipt of product with complete tags and labels, with no defect or damage, in its original box, unopened and untampered except for goods with visible factory defect or were clearly expired.
Refund of order is subject for approval of management.
Can I pay using cash?
Yes, Cash on Delivery is available for orders within Metro Manila
We highly encourage you to prepare the exact amount of payment.
Can I pay using my debit or credit card?
Yes, you may pay via debit/credit card online. Major credit cards are now accepted. Please note that we will only charge you based on the tape receipt that will be attached to your order upon delivery. The amount shown upon checkout will only be authorized to Total Health Quest and will not be charged immediately. This means that your issuing bank will set aside the authorized amount until Total Health Quest confirms the final amount of payment based on the actual items delivered or tape receipt. The adjustment between the authorized and final amount will be processed within 7 to 30 banking days or depending on your issuing bank.
Can I pay via bank deposit or transfer?
Yes, payment via bank deposit or transfer to our CHINABANK account is also accepted for orders nationwide.
CHINABANK
PHP I 133300006068
MVMA INT’L RESOURCES, INC.
Please wait for our advice before you transfer your payment. SMS/Email will be sent to you with the total amount to be deposited with complete bank details.
Can I pay via GCash?
Yes. GCash via Paymongo is available on our site.
GLUCOQUEST FREQUENTLY ASKED QUESTIONS
How should I take Glucoquest for best results?
For optimal results, take Glucoquest capsules as directed on the packaging or as advised by your healthcare provider. It is best taken before meals to support healthy glucose levels throughout the day. Consistency is key to experiencing the full benefits.
How quickly will I see results with Glucoquest?
Results may vary depending on individual health conditions and lifestyle habits. However, many users start noticing improvements in energy levels, reduced sugar cravings, and better glucose control within a few weeks of consistent use. For best results, combine Glucoquest with a balanced diet and regular physical activity.
How does Glucoquest fit into a Filipino lifestyle?
Glucoquest is tailored to fit the Filipino lifestyle, where meals are often carb-heavy, and sweet treats are part of daily life. It supports glucose health without requiring drastic dietary changes, making it easier for Filipinos to manage their blood sugar levels naturally while enjoying their favorite foods in moderation.
Is Glucoquest suitable for vegetarians and those with dietary restrictions?
Yes, Glucoquest is formulated with plant-based ingredients, making it suitable for vegetarians. It is free from common allergens like dairy, soy, and gluten. However, if you have specific dietary restrictions or sensitivities, it's best to review the ingredient list or consult your healthcare provider.
Can I take Glucoquest if I am trying to conceive, pregnant, or breastfeeding?
If you are planning to conceive, currently pregnant, or breastfeeding, it is important to seek advice from your healthcare provider before taking any supplement, including Glucoquest. While the natural ingredients in Glucoquest are generally safe, your doctor can provide guidance based on your specific health needs
Can Glucoquest be taken by those who do not have blood sugar issues as a preventive measure?
Yes, Glucoquest can be taken as a preventive supplement by individuals who want to maintain healthy blood sugar levels, especially those with a family history of diabetes, high-carb diets, or stressful lifestyles that may increase the risk of glucose imbalances in the future.
Does Glucoquest offer any benefits for heart health?
Yes, the ingredients in Glucoquest not only support blood sugar regulation but also contribute to heart health. Cinnamon and turmeric, in particular, are known for their antioxidant and anti-inflammatory properties, which may support cardiovascular health and help maintain healthy cholesterol levels.
LIVERQUEST FREQUENTLY ASKED QUESTIONS
What is Liverquest, and how does it help my liver?
Liverquest is a specially formulated liver health supplement designed to support liver function, detoxification, and overall well-being. It contains a powerful blend of natural ingredients like Milk Thistle Extract, Turmeric Extract, Green Tea Extract, and Ashwagandha, which work together to help your liver cleanse toxins, regenerate cells, and enhance its ability to support your overall health.
Why should I take Liverquest?
If you're feeling overworked, stressed, or dealing with unhealthy lifestyle habits such as poor diet or alcohol consumption, your liver may be under strain. Liverquest can help by supporting your liver’s natural detoxification process, promoting better digestion, boosting energy levels, and helping you feel more vibrant.
How long will it take to see results from Liverquest?
Individual results can vary, but many users begin to notice improvements in their energy levels, digestion, skin health, and overall wellness within a few weeks of daily use. Consistency is key, and taking Liverquest regularly as part of a balanced lifestyle will yield the best results over time.
Is it safe to take Liverquest daily?
Yes, Liverquest is safe for daily use when taken as directed. Its natural ingredients are carefully dosed to provide optimal liver support. However, if you have any underlying health conditions, are pregnant, breastfeeding, or taking other medications, it’s best to consult your healthcare professional before starting any new supplement.
HeartQuest FREQUENTLY ASKED QUESTIONS
How soon can I see results from taking HeartQuest?
A: Results may vary from person to person. Some users may notice improved energy levels and better blood pressure regulation within a few weeks. For long-term heart health benefits, it is advised to take HeartQuest consistently for at least 2-3 months as part of a healthy lifestyle.
Can I take HeartQuest even if I do not have heart issues?
A: Absolutely! HeartQuest is designed not just for those with heart concerns but also for individuals looking to maintain their cardiovascular health proactively. It is beneficial for anyone aiming to improve their overall well-being, prevent potential heart issues, and support energy levels naturally.
Are there any known side effects of HeartQuest?
A: HeartQuest is made with natural ingredients and is generally well-tolerated. Mild side effects like digestive discomfort may occur in some individuals but usually subside with continued use.
Can pregnant or breastfeeding women take HeartQuest?
A: If you are pregnant or breastfeeding, it’s recommended to consult with a healthcare provider before starting HeartQuest to ensure it aligns with your health needs.
Are there any allergens in HeartQuest?
A: HeartQuest is formulated to be allergen-free; however, it’s always best to review the ingredient list if you have specific allergies or sensitivities.
Nutraquest FREQUENTLY ASKED QUESTIONS
What is Nutraquest, and how does it work to improve my immune system?
Nutraquest is a natural supplement designed to enhance your body’s immune response. It's made with ingredients like Mangosteen, Ampalaya, Malunggay, Garlic, Spirulina, and Turmeric, which are known for their immune-strengthening properties. This blend works together to help your body fend off infections, boost energy levels, and support overall wellness.
Is Nutraquest only for immune support, or does it have other benefits?
While Nutraquest primarily focuses on immune system support, its ingredients also promote detoxification, energy enhancement, blood sugar regulation, and digestive health. This makes it a multi-functional supplement that not only strengthens your body's defenses but also improves your overall well-being.
Can Nutraquest be taken alongside other supplements or medications?
Nutraquest is generally safe to take with most supplements or a balanced diet. However, if you are on medication or have any medical conditions, it is advisable to consult with your healthcare provider before adding any new supplement to your routine.
Does Nutraquest have any added vitamins or minerals?
Yes, the natural ingredients in Nutraquest are rich in various vitamins and minerals. For example, Malunggay is packed with Vitamin A, Vitamin C, calcium, and potassium, while Spirulina is rich in protein, iron, and B vitamins. These nutrients naturally enhance your immune health, energy, and overall well-being, so there's no need for added synthetic vitamins or minerals.